Background

Customer is a renowned education institution with 12 locations in Mainland China. There is large amount of their users making use of their network for internet access to overseas websites. Users encountered very bad experience in the network performance in its previous infrastructure and CypressTel has addressed their need with hybrid WAN integrated with WAN acceleration platform for ensuring the performance in end-to-end connectivity amongst diverse customer sites, internet, SaaS and clouds.

Customer’s Challenge

l   Inconsistent performance for site-to-site connectivity

Unpredictable internet performance across sites often causes network service degradation. Users often experience connection problems to systems in other locations.

l   Bad user experience in oversea sites visit

Customer very often experiences connection drops, session restarts, lagged content streaming and downloads, and slow speeds.  It impacts a lot the day-to-day work for the users.

l   High network operation cost and inefficient network maintenance

Network nodes are connected point to point virtually. Not only the network cost is very high, but the configuration is very cumbersome and inefficient for large amount of locations.

CypressTel unique solution has successfully helped customer to address the problems:

l   Versatile and high resiliency access solution

SD-WAN edge devices are deployed at customer nodes with dual internet access media from two local operators. Intelligent engine in the devices monitoring two media dynamically and enable the better one to pass the traffic. Empowered by the high speed and resilient CypressTel backbone, the service quality becomes highly consistent against network disruption.

l   High speed and secure cross border network

CypressTel premium DIA platform helps customer to resolve the traffic congestion encountered by customers. It accelerates the access to overseas internet sites and SaaS platform. Customer can enjoy good quality internet access at much lower and more stable latency. Packet drops issue has been rectified largely for better performance.

l   Cost effective hybrid WAN solution

Graphical GUI based centralized management portal makes the configurations and monitoring of large number of customer sites at ease. It largely simplifies the network deployment and operations as well as reduces the operations cost. The hybrid WAN solution enables the use of dual internets as the access with MPLS level quality but at much cheaper cost. Customer can also scale up efficiently for more network capacity.

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