Privacy Statement

Cypress Telecom Limited (“CypressTel”) respects your personal privacy and is committed to maintaining your trust and confidence. We believe in ensuring the security of your personal information. Please take time to read this policy and contact us if you have any questions or concerns.

CypressTel updates this policy periodically without notice so please check it occasionally for any changes with CypressTel.

By continuing to use any materials and website provided by CypressTel, you certify that you have read and agree to abide by CypressTel’s Privacy Statement.

Collection of Personal Information

We will ask you when we need information that personally identifies you (“Personal Information”) or allows us to contact you. Personal Information collected by CypressTel often is limited to e-mail address, name, contact phone no., IP address, country or location, but may include other information when needed to provide a service you requested.

CypressTel requests Personal Information when you make an enquiry, place an order, request a service, correspond with us or engage in certain other activities on our website. For example:

This kind of information is gathered in a secure way; please do not send such sensitive data by email. Full details are available after you make the order.

We may collect information about your enquiry, visit, including the pages you view, the links you click and other actions taken in connection with CypressTel’s services and websites. We also collect certain standard information that your browser sends to every Website you visit, such as your IP address, browser type, and language, access times, and referring Website addresses.

You make all decisions regarding whether or not to proceed with any activity that requests Personal Information. However, please note that if you do not wish to provide the requested information, you may not be able to complete the transaction.

Use of Your Personal Information

CypressTel uses Personal Information in the following ways:

Please be advised that CypressTel may disclose your Personal Information if required to do so by law or in the good-faith belief that such action is necessary to:

Sharing of your Personal Information / Control of your Personal Information

When you register or otherwise give us Personal Information, CypressTel will not share that information with third parties without your permission other than for the limited exceptions listed above. It will only be used for the purposes stated above.

All of the information submitted to CypressTel and on CypressTel’s website is secure. Once you provide your Personal Information to CypressTel and/or enter your Personal Information, including email address, on our website, you permit our team to contact you regarding further issues.

Security of Your Personal Information

CypressTel has taken security measures consistent with international information practices to protect your Personal Information. These measures include technical and procedural steps to protect your data from misuse, unauthorized access or disclosure, loss, alteration, or destruction.

CypressTel stores the Personal Information you provide in computer servers with limited access that are located in controlled facilities.

Accessing Your Personal Information

CypressTel provides you with the means to ensure that your Personal Information is correct and up-to-date. You can access your Personal Information by contacting CypressTel as described at the bottom of this statement or through alternative means of access described by the service.

Use of Cookies

When you visit the Website, a cookie is placed on your machine (if you accept cookies) or is read if you have visited the site previously. One use of cookies is to assist in collecting the site visitation statistics described above.

While CypressTel does not offer an opt-out on the side for cookies, browsers provide you with information and control over cookies. You can set your web browser to alert you when a cookie is being used. You can also get information on the cookie's duration and learn which server your information is being returned to. You have the opportunity to accept or reject the cookie. Additionally, you may set your browser to refuse all cookies or accept only cookies returned to the originating servers.

You may generally disable the cookie feature on your browser without affecting your ability to use this Website, except in some cases where cookies are used as an essential security feature necessary for transaction completion.

Contacting Us

Questions regarding this Statement or the practices of CypressTel’s materials and website shall be directed to CypressTel by emailing such questions to

  • +852 3704 9300
  • Unit 2701, 27/F, 3 Lockhart Road, Wanchai, Hong Kong
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